YOUR HEALTHCARE & RETAIL OFFICE ADMINISTRATION, OUTSOURCED AND ENHANCED!
YOUR MEDICAL OFFICE
ADMINISTRATION
OUTSOURCED
AND ENHANCED!
Providing professional healthcare and retail office administration, revenue cycle and financial operations management, resulting in faster revenue realization and improved operational performance.
WE ARE MARC
Your healthcare and retail operations and revenue optimization partner.
We provide comprehensive medical and retail office administration services and accounts receivable management. Our approach is guided by two simple goals: enhancing your client or patient experience and maximizing and expediting your payment for services. We accomplish this through best-in-class customer service, advanced payment technology platforms, and a seasoned staff with significant experience in both medical and retail office operations. We ensure quality service throughout the entire process to make every interaction your customers have with your brand positive, professional, and productive.
OUR PARTNERS
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Touro University
Founded in 1970, Touro is America's largest higher education system under Jewish auspices, serving over 20,000 diverse students across dozens of schools in the US and internationally. A leader in healthcare education and innovative programs, it blends rigorous scholarship with accessibility for students of all backgrounds.
WE ARE HERE TO SERVE ALL YOUR MEDICAL OFFICE NEEDS
ARC Division: Retail and Higher Education Accounts Receivable Management
Through our ARC division, we extend our proven customer care and accounts receivable expertise to retail businesses and higher education institutions. Whether managing student accounts, tuition billing inquiries, retail customer payments, or merchant disputes, ARC delivers customized workflows designed to maximize recovery, improve customer satisfaction, and ensure compliance in non-medical sectors.
MARC Division: Medical Accounts Receivable Management
Our flagship MARC division specializes in serving medical providers of all types, including emergency services, practitioners, hospitals, clinics, labs, and more. Our customer care platform provides comprehensive billing and support, including customer billing, answering billing inquiries, assistance with primary and secondary insurance claims, attorney lien oversight, private pay billing and follow-up, detailed itemization, workers’ compensation follow-up, and credit reporting with E-Oscar compliance.
MARC (and ARC) designs fully configurable workflows for every client we partner with, customizing the experience to meet your unique needs and those of your customers/students/patients. We serve a diverse range of industries, delivering omnichannel communication, data-driven processes, and exceptional results across medical, retail, and higher education accounts.
Additional Services (Applicable Across Divisions):
Processing of complex claims and documentation requirements
Answering customer/student/patient questions on charges, services rendered, payment processing, deductions, balances, and more
Updating account/insurance information and assisting with timely filing or resolution
Eligibility verification
Bankruptcy claim filing and oversight
Omnichannel Communication Approach
Data-Driven Referral Processes for attorneys and collection agencies
Who We Serve
Emergency Services
Paramedics and EMTs
First Responders
Ambulance Services
Rescue and Disaster Response Teams
Practitioners
Doctors
Hospitalists
Physical Therapists
Radiologists
Optometrists
Audiologists
Chiropractors
Anesthesiologists
Facilities
Hospitals
Labs
Surgical Centers
Clinics
Behavioral Health Centers
Retail & Consumer-Facing Businesses
Higher Education Institutions
GET IN TOUCH
Feel free to get in touch with any inquiries and one of our friendly members of staff will get back to you as soon as possible.
Address:
PO Box 401418
Las Vegas, NV 89140